So, you are ready to play your favorite game on your android phone. Everything is set, and the WiFi is working fine. But as soon as you try loading the game or watching your favorite movies, a message pops up, ‘Phone connected to WiFi but no internet.’ It is the most dreaded and frustrating situation. You try every possible means but with no response. It is, however, a common issue that we all encounter in our daily life.
So, when you find that your Phone is connected without internet, it may be due to changes in your operating system or your Router. Here, we will guide you with some simple steps to fix your problem when you find a phone that connects to WiFi but has no internet. There can be two reasons for facing a network issue; the Router or your device. If all the devices face the same network issue, then there is a problem with your Router. However, if your device is not getting a network connection, you have to check your device.
Following Are the Steps to Fix Connected Without Internet
1. Restart The Device:
We know that you have done it many times with different devices. However, you can try the most common method if you haven’t. Shut down your android phone for a while and then restart it. Turning off the Router for about thirty seconds is better to play safe. It works because when you shut down your device and the Router for some seconds and reboot them, it refreshes the IP tables and reloads the configuration files. Moreover, it clears the cache memory and fixes various software issues. It is a simple solution, but at times it works wonders.
2. Check The Lights Of The Modem:
Sometimes you may have a problem with your modem and not your device. If you find that your device is connecting to another network, then there is a problem with your Router. To confirm a problem with your modem, check the WAN lights and see whether they are blinking. Ideally, the WAN lights must not be entirely on or off. If it is the case, you must contact your Internet Service Provider immediately. The green light that should be blinking specifies that the internet is working fine. If it stops blinking, there is a problem with the server or the Router.
3. ISP Is Not Working:
Suppose you find that “my phone is connected to wifi but no internet android” one of the reasons can be that your ISP is not working. You can check the ISP of your Phone with the help of your mobile data. Search your ISP and check if the server is down or if is it facing an outage. You can do so with the help of Down Detector, which is a helpful site that helps you to search for your ISP in any location. You need to click the Live Outage option to know whether your ISP is down in your area.
4. Anti-Virus Or Other Apps:
One of the reasons for your android WiFi-connected no internet can be the Anti-Virus of your Phone or any other security Apps. Anti-Virus do create a connectivity problem sometimes as it bars the internet connection. Try to disable the Ant—Virus and restart your android phone. It would be best if you also disabled other security Apps on your Phone. If it works, then your problem is solved. However, if the problem persists, you must take additional steps. One more serious issue of not getting network connectivity can be malware. It can be that your Phone is infected. Hence it is better to do a complete scan with the help of your Phone’s anti-virus. Malware blocks your Phone’s network connectivity, and thus it shows ‘WiFi connected but no internet android.’
5. Factory Reset:
If the Router is working fine with other devices, then there is a problem with your android phone. Sometimes due to some files and Apps, your Phone does not work correctly, and there is always a connection error. Hence, the best solution is to perform a factory reset on your Phone. It is helpful at times as it eliminates all the software bugs in your Phone that were creating an obstacle in your WiFi connection. It is an easy process and does not take much time. However, before performing the factory reset, it is advisable to take a backup of all your files and images. Once you click the factory reset option, it will instantly wipe all your data and pictures. The easiest way to perform the factory reset option is to click on Settings, reset option and then click on Erase all data.
Once all data is wiped, you will have to perform the same action when you first brought your android phone. To get the Wi-Fi option on your Phone, you need to turn on the WiFi, and after entering the password, your Phone will be as fit to use the network connection.
6. Clear The Cache Of Your Phone:
It is always a good idea to clear the Cache from your android phone now and then. Nowadays, with the internet, your Phone becomes full of cache memory. It is one of the reasons that is obstructing the WiFi connection from running smoothly on your android phone. Hence, you must flush Cache from your Phone immediately and reboot it. You will find that your android phone is working correctly.
7. Select Private DNS Mode:
Why does my phone say no internet connection when I have WiFi? When the WiFi is working fine, but you are unable to connect, it becomes incredibly frustrating. You try to reboot your Phone and the Router, but the problem persists. One of the solutions to solve your connectivity problem can be to change your DNS server. Some Internet Service Providers do not provide a good DNS service, which creates an issue with your internet connection and does not work smoothly. Therefore, if you select a private DNS, it can resolve your long-standing issue. Following are the steps that will guide you in choosing a private DNS on your Android Phone:
- Go to Setting of your Android Phone and select Connections.
- Choose More Connection settings.
- Select Private DNS and choose Private DNS provider hostname.
- You need to enter the hostname of the DNS provider manually.
- Select Save.
- If you want to use Google DNS, you need to enter DNS.google.
You can also navigate your WiFi settings and change the IP settings to Static.
8. Turn On WiFi Mac Randomization:
If you have tried resolving your WiFi connection on your Phone with Private DNS but without any results, then you need to turn on the WiFi Mac Randomization feature. Enable the WiFi Mac Randomization feature will change your Mac address, which is one way to fix your Phone’s network issue. Following are the steps that will help you to turn on the WiFi Mac Randomization of your Phone:
- You need first to enable the Developer option on your Phone. You need to go to the Settings option and choose About Phone if it is not allowed.
- Select Software information and press on Build number seven times. Once you do it, the Developer option with be enabled.
- Go back to settings and choose Developer options.
- You will find various options. Scroll down and select to enable the WiFi-enhanced Mac Randomization feature.
- Once done, you can reboot your phone to check the WiFi connection.
9. Reset The APN Of Your Phone:
The APN of your android phone can be a reason for not getting a stable or no connectivity of the WiFi. Hence, you need to reset the APN of your Phone. The followings are the steps that will help you to reset the APN:
- Navigate to Setting and open it.
- Go to Network and Internet.
- Tap on your SIM
- You need to scroll down and search from Access Point Names.
- You will find a three-dot menu on top of your Phone’s screen. Tap on the menu.
- Select Reset to default.
10. Update Your Android Phone:
If you find that your android phone is connected to WiFi but has no internet, one of our significant drawbacks is that we often try to ignore the message ‘your Phone needs an update. The reason is that when an update happens, it takes some time. An update is necessary for your Android Phone as your old software may not be compatible, which blocks your internet connectivity. It also fixes all the bugs on your Phone and keeps things up and running. If you do not want to run an update on your Phone at a particular time, you can always do it afterward. Following are the steps that will help you to update your Android Phone:
- Navigate to the Settings option of your Android Phone.
- Tap on System.
- Hit on the System update option.
- Tap on Check for Updates.
- You will get the message that your Phone needs an update if there is any update.
- Tap on update and follow the instructions. It is essential that while your Phone is updating, do not perform any other activities. Also, it is recommended not to cancel the update. Leave the Phone for some time till the update is over. Once the process is done, your phone will automatically reboot itself.
11. Check The Router’s Name And Password:
One of the common reasons your Phone is not connecting with the WiFi can be due to the wrong Router or password. You must first check whether you are relating to the right Router. It is always a good idea to check the router’s name while connecting to the WiFi. To ensure that you are using the correct Router, check the name of the Router at its back. You will find a small sticker with the name of the Router.
Now, check the password if you see that you are connecting to the right Router and still have some network connection issues. You will find the password at the back of the Router unless there is a change. Open your Wi-Fi settings and re-enter the password. Check if you can connect to your WiFi network. However, if there is a change in the password, you need to factory reset your Router so that you can log in to the WiFi with the generic password of your Router.
Q1. Why does my Phone say connected, no internet?
Ans: When your WiFi is connected, But no internet on your android phone, this means that there are some network issues with your Phone. The primary option is to reboot your Android Phone and check whether you are still facing the same issue. If the problem persists, check your WiFi connection password and see that you are not in Airplane mode. There are various reasons for not getting a network connection on your Phone. Hence, to play safe, it is better to seek professional help.
Q2. How will I understand whether my Router is working?
Ans: If you want to check the internet connectivity of your Router, you need to check the lights. In most Routers, there is a green light. If the green light is blinking, it means that your internet connection is stable. However, your internet connectivity is problematic if the green light is steady or off. You need to call your Internet Service Provider immediately.
Q3. What is the generic password of a Router?
Ans: A generic password is a password that comes with your Router. You can find it at the back of the Router. Usually, people change their passwords. However, if you forget your new password, you can always reset it to factory settings and use the generic password to log in.
If you find that none of the options are helping you get your Phone’s WiFi connectivity, then there is a severe problem. Either the Router is damaged, or there is some serious problem with your android phone. You must immediately seek help from a professional who will be able to resolve the issue. If your router is not connecting to other devices, it needs a change, and it would be best if you replaced it immediately. Alternatively, if only your phone is not connecting to the Router, there is something wrong with your Phone.